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api-ms-win-crt-runtime-l1-1-0.dll error

If you are receiving an error message when installing or updating Webshots saying there is a missing .dll file (api-ms-win-crt-runtime-l1-1-0.dll) then you need to update Windows.

The simplest solution is to use Windows Update to update to the latest version of Windows.


You can install a Microsoft update that should resolve this issue: at

Once you have installed that update please go to, and try reinstalling the app.